A digital revolution for pension funds – from an idea to the go-live in six months

Challenge: using digital technology to close the gap between policyholders and traditional pension funds.

Initial situation

The CEO presented us with his idea of offering pension fund policyholders transparency and self-service in order to bridge the significant gap between the fund and its policyholders.

Solution

Acrea worked with its partners to implement the CEO’s vision in practical steps. The core of the concept was the market launch of a mobile app for policyholders and a self-service portal for their employers.

Result

Within six months, a minimum viable product (MVP) was launched on the market in the form of an iOS app. Since then, clients have been able to digitally submit – and, where possible, digitally complete – business cases in an extremely efficient manner.