Acrea broadens its expertise with a new partner
1 September 2021
Today marks the beginning of a new chapter for Acrea: highly experienced digitalization expert and transformation manager Stephan Odermatt is joining the company as a partner, opening up new avenues for us and our clients.
Customer identities - key element of digitization in banking
8 July 2021
An integral part of effective digitization is that banks and all other companies understand the importance of changing customer identities. Simple and secure processes for customers on the one hand, and targeted delivery of sought-after services at the right time on the other. This often involves a fundamental transformation of the bank's customer identity management. Yet in a world that is increasingly moving toward the customer in the wake of customer centricity, this can hardly be avoided. Your customers will definitely be grateful.
Digitization - How pension funds can benefit from the experience of banks
27 May 2021
Imagine you get your physical account statement from your bank once a year. Apart from that, you can only conduct banking transactions by mail or direct contact. Does this scenario also sound to you like something that belongs to the distant past in the age of e-banking, mobile banking and neobanks? Fortunately, the digitization of banking business is already well advanced. The situation is different, however, when we look at the area of retirement provision and, in particular, that of many pension funds. After all, shouldn't the same convenience be possible there? And couldn't pension funds themselves also benefit from a similar development to that experienced by banks?
APIs as a Success Factor for a Product
26 April 2021
With a well-designed API, service providers can stand out from their competitor’s products and be more successful in the market. To design APIs well, the right approach and some adjustments in the company are necessary.
APIs for Next Generation Products
9 April 2021
APIs have long been viewed through technical glasses only and have been seen as an IT department responsibility. But in the course of digitalization and the new cloud era, more and more customers are asking whether a service can also be used via APIs. What are the specific characteristics of an API? Is an API necessary? And if so, what makes an API successful?
Artificial intelligence and the travel industry - challenges and opportunities
26 January 2021
Artificial intelligence (AI) is on the rise - also in travel. We spoke with Manuel Hilty from nezasa.com about the possibilities of using AI today. Nezasa is a specialist for travel planning and was awarded "Best Tour Operating Platform 2020" by Travolution for its innovative products.
Can pension funds strengthen retirement provision with digital access?
4 January 2021
How do new digital offerings influence user behavior? We are confronted with this question again and again in our projects. Web or app analytics can be used to create targeted analyses of the usability of digital offerings. This provides a good analysis of the impact of changes in the user journey or the features offered. However, this approach falls short when it comes to the holistic analysis of customer relationships and customer behavior. Here, further data is needed.
Making Digital Health Work
30 November 2020
In my previous mandate, I spent about a year dealing with the question of what digitalization for a health insurance company in the Swiss market could look like. The client I worked for was by no means at the beginning of its digitization journey, but had already invested heavily in digitization in recent years. But what is the big mistake with digitization in the healthcare market?
Technical Due Diligence - what you need to pay attention to
30 October 2020
In the context of company takeovers, due diligence is usually used to check the condition of the target company, whether there are any unexpected risks and whether a price demanded is considered justified. There are many pitfalls in such due diligence ...
Pragmatism and enterprise architecture: "Motorator" does the trick
22 October 2020
How does a Swiss health insurance company manage to set up an enterprise architecture (EA) without becoming more bureaucratic? This article describes along a real-life project at SWICA how EA can support digitalization as an instrument for dialogue and guideline for projects.
Digitalization as a matter for the boss - good luck with SWICA!
10 October 2020
October marks the end of an intensive period during which Acrea and I personally supported the SWICA health insurance company for 1 year as Head of IT ad interim. With Fabian Ringwald, SWICA is now getting a passionate digitizer. We wish him every success and exciting challenges.
Fully digitize the customer-bank relationship using the API ecosystem
11 September 2020
Whether in a private or business context, the importance of digital customer services is growing. However, banks are not yet positioned to offer all central processes digitally in an automated manner. We show an example of how this could work.
Open APIs for More Transparency in Retirement Provision
14 February 2020
The Swiss retirement provision is a complex system. It is difficult for individuals to find out how much money they will have at their disposal after retirement. To change this, Acrea has launched the OpenPK initiative.
Digital Robotics: Reality Check
20 November 2019
Digital Robotics — also known as Robotic Process Automation (RPA) — is a new technology with the potential to radically increase business process productivity by eliminating repetitive manual work and media breaks. At the same time it improves data quality by executing processes more consistently than humans.
Digital robots against shadow IT
4 September 2019
Companies often find it difficult to reduce the size of their shadow IT. Can digital robots help? Our latest blog article shows a possible approach.
Hackathon at Acrea – Hands-on and with a lot of fun
28 August 2019
Acrea has held an internal hackathon with all consultants participating. The aim was to deal with machine learning in a practical way. It started with tutorials conducted with Microsoft Azure Machine Learning Studio. A sense of achievement quickly set in. The visual tool is easy to use and nicely visualizes the data flow. It as pure cloud solution and free for smaller experiments: highly recommended.
More money in old age thanks to the squirrel trick
22 May 2019
For many Swiss, the regular AHV and pension fund pensions will not be sufficient to enable them to live as well after retirement as before (annual pensions have fallen by almost 9% in real terms since 2005, see Figure 1). Although it would make sense to voluntarily put money into the pension fund, the...
Free our pension fund data!
6 March 2019
Do you know how much more or less money you will have at your disposal after retirement? It's not easy to calculate: you need AHV and pension fund data, you need to take tax effects into account, and it takes time because it takes two to four weeks for a statement of your individual AHV account to be delivered.